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Travel Radar - Aviation News > News > Travel > Airports > Heathrow resumes normal service after hours of disruption caused by burst water main
AirportsIncidents & AccidentsTravel

Heathrow resumes normal service after hours of disruption caused by burst water main

Melissa Thomas
Last updated: 18 August 2026 11:18
By Melissa Thomas
3 Min Read
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The inside of terminal 2 at London Heathrow Airport, taken from above with what looks like a 0.5 lens. The top of the image shows the arched roof of the structure and its widows. below, people can be seen standing, walking, and generally congregating in the central waiting seating area, which occupies the bottom two thirds of the image. Four large pillars can be seen, two in the foreground and two in the background.
Terminal 2 at Heathrow, the second busiest terminal in the airport © David Iliff
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On Saturday, Aug. 15, a water main beneath a key road leading to London Heathrow Airport’s (LHR) primary terminal burst, flooding the central terminal area and causing hours of delay and disruption.

An image taken from above of a road leading to Heathrow Airport. The road emerges from the upper centre right and occupies most of the image, leading into the bottom left. In the bottom right corner a grass verge can be seen, opposite another grass verge on the central left. 5 cars and one coach drive towards the camera, and one car, one coach and one bus drive away. A bridge can be seen in the middle distance, just behind a statue of the Concorde on the central left, with large trees right in the background along the full length of the image. The top of the image shows a cloudy grey sky.
Access to the central terminal zone was temporarily disrupted © Nigel Cox

Flooding Impacts Heathrow Access

This weekend, London Heathrow Airport (LHR) faced considerable disruption after a burst water main beneath a main road approaching the airport. Emerging beneath Ring Road West, the leak flooded the central terminal zone and left airport users unable to reach Terminals 2 and 3 by car, causing hours of disruption. Reportedly, staff discovered the issue in the early hours of Saturday.

The airport released a statement alerting airport users to the disruption, advising passengers to use public transport options such as the London Underground, Heathrow Express rail service, or the airport’s Park and Ride. The statement asserted:

“Flooding in the central terminal area has resulted in on-going road closures restricting access to Terminals 2 and 3. Passengers travelling to or from either of these terminals today must not travel by road […] Please allow extra time for your journey. Our teams are working to resolve the situation as quickly as possible, we apologise for any disruption caused.”

The entry of Terminal 2 car part at London Heathrow Airport. From the bottom to the middle of the image is tarmac road. In the middle of the image, one van and one coach can be seen driving into the car park, beneath a red sign that reads "See it in London." The top of the image shows what looks like the underside of a bridge or tunnel just before the grey roof of the car park's entrance.
The roads reopened later the same day © David Smith

Busy Terminal, Quick Resolution

Handling over 16 million passengers every year, Terminal 2, one of those impacted by the flooding incident, is the second busiest terminal in LHR. Also referred to as the Queen’s Terminal, it serves as the primary hub for Star Alliance airlines, the world’s largest airline alliance, which includes 26 member airlines and connects over 1,000 destinations.

In a statement released by the airport, it said service resumed as normal later the same day at 12:25 p.m. via X, formerly Twitter. It stated:

“Following earlier road flooding impacting access to Terminals 2 and 3, all roads have now reopened and the airport continues to operate as normal. We apologise for any inconvenience caused and we thank passengers for following the advisories we had put in place while our teams worked to resolve the situation as quickly as possible.”

The disruption arose during one of the busiest periods for LHR, as millions of holidaymakers head overseas during the school summer break, only days after a grass fire incident disrupted flights.

Are you travelling through LHR for a sunny getaway this summer? Let us know in the comments. 

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