TAP Air Portugal has announced the upcoming inauguration of its stylish non-Schengen lounge at Lisbon Airport. This will enhance the travel experience for passengers heading to destinations outside the European Union.
Spacious Comfort and Exclusive Design
The soon-to-be-opened airside non-Schengen lounge at Lisbon Airport spans an expansive 380m2 and is scheduled to commence operations in early 2024. It is meticulously designed to offer unparalleled comfort, privacy, and convenience for departing customers embarking on flights beyond the Schengen region and will welcome guests daily between 5 am and midnight.
The 380m2 lounge is thoughtfully divided into dining, work, meetings, and relaxation areas. This ensures that customers can tailor their experience to their preferences.
Harmonious Fusion of Functionality and Aesthetics
Crafted by Alma Design, the lounge embodies a seamless blend of functionality and aesthetics, creating an environment where customers can retreat, relax, and prepare for their onward journey.
In addition to prioritising passenger comfort, the design pays homage to Portugal’s rich cultural heritage. It aligns with TAP’s sustainability strategy by incorporating locally sourced, sustainable materials like cork and ceramics.
New Non-Schengen Lounge to Be Managed by Ambaar & Culinary Delights by Cateringpor
The new TAP Air Portugal non-Schengen lounge in Lisbon will be managed by renowned airport lounge management expert Ambaar. Lisbon-based aviation catering company Cateringpor will offer an array of hot and cold Portuguese dining options served in an observation area with breathtaking airport views.
TAP’s meticulous attention to detail extends to its fleet, boasting one of the youngest in Europe. From state-of-the-art A330neo to the single-aisle A321neoLR, and a fleet of ATR and Embraer aircraft for regional flights through its regional arm Portugalia, the airline connects passengers to over 90 destinations across three continents via its Lisbon hub.
TAP Chief Customer Officer Sofia Lufinha expressed the airline’s commitment to elevating customer service:
Improving customer service is a priority for TAP. This new lounge was a need we had already identified and which we have now been able to fulfill. TAP has a very strong presence in markets such as Brazil, the United States, or Africa, and now we can provide a more comfortable experience for customers traveling on non-Schengen flights.
This latest addition to Lisbon Airport reflects TAP Air Portugal’s dedication to providing an elevated travel experience, where every detail is considered, ensuring passengers are treated to the warmth and hospitality synonymous with the Portuguese embrace.
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