PLAY Airlines has fully incorporated iPort, leading airport solutions provider into its operations. This is to enhance the passenger experience and streamline the efficiency airport operations on the ground, including check-in.
Integration of iPort
This development began April 2024 and took four months to complete. During the process, several goals were accomplished, including the implementation of iSales and the setup of Internet check-in through iSales, bag drop systems installation and the configuration and certification of security messaging for the US and Canada with third-party reservation system providers.
This partnership includes more than 20 airports across PLAY’s network, including those in Europe, Canada, and the United States.
The director of ground operations at PLAY airlines , Guðbergur Ólafsson, commenting on the development has said:
“We’re glad to partner with iPort to increase operational efficiency, compliant with government regulations regarding passenger data delivery. This will contribute to the smooth check-in experience with PLAY Airlines, creating the pleasant journey our customers signed up for.”
PLAY Airlines Operations
PLAY Airlines currently operates a transatlantic network serving four US destinations. As a result of this new partnership which seeks enhancement ground services, there will be an impact on airports and passengers traveling with PLAY from US locations.
According to ch-aviation data, PLAY’s A320s can seat up to 174 passengers in a single-class cabin configuration. Meanwhile, its A321neos accommodates 214 passengers.
Since new CEO Einar Örn Ólafsson took over, the airline has shifted its priority from expansion to operational efficiency and financial performance. Ólafsson is succeeds Birgir Jónsson, who led the company since its launch in 2021 as the airline’s second CEO. Ólafsson served as the chairperson of the board before he become CEO.
Since his take over, Ólafsson has emphasized that the primary goal is to make the airline profitable, which it has yet to achieve. PLAY expressed in its first-quarter investor presentation, its hopes of breaking even in 2024 and achieving profitability by 2025.
