Air Canada has introduced a new Air Canada City Shuttle service connecting downtown Montreal with Montreal-Trudeau International Airport (YUL), offering passengers a more direct option for travelling between the city centre and the airport.
New service offers convenience
The shuttle operates between Air Canada’s Montreal headquarters in Palais des congrès de Montreal and YUL, with departures scheduled according to the airline’s network. According to the airline, the service is intended to provide passengers with a convenient and reliable transfer option while simplifying journeys to and from the airport.
Ranbir Singh, director of Regional Airlines and Markets at Air Canada, said the new service forms part of the airline’s wider customer experience strategy:
“The Air Canada City Shuttle gives our customers a faster, more predictable way to travel between downtown Montréal and the airport. Our customers can now bypass traffic and avoid waiting in taxi lines. By combining frequent downtown service and faster, more direct access to YUL, we are making it easier for them to connect to Air Canada’s global network.”
Enhancing passenger experience
The shuttle will operate 37 times daily and could save customers up to 25 minutes at peak times by using the highway’s dedicated high-occupancy vehicle lanes and private airport entrance. The vehicles used will be coaches made in Quebec with 48 reclining seats and an onboard toilet.
The journey is expected to take around 20 minutes, but in the event of a shuttle delay, Air Canada customers with a connection time of at least 95 minutes will be offered complimentary flight rebooking options. Children under 15 will be able to ride free, while a standard ticket will cost $9 one way and can be booked online at montreal.landline.com.
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