CAA orders Heathrow to Reduce Passenger Charges

The UK’s aviation regulator has told Heathrow to reduce its passenger charges now that demand for travel has returned.

Heathrow Told to Reduce Charges by 2026

The UK’s Civil Aviation Authority (CAA) has told Heathrow Airport it needs to reduce passenger charges for airlines. The regulator has given the airport until 2026 to reduce its average charge per passenger from £30.19 to £26.31.

Qatar plane lands at London Heathrow Airport, Passenger Charges
The Passenger Charge was temporarily increased over Covid | © Gemma Evans

However, Heathrow opposes the decision, stating that it will undermine the delivery of key improvements. The London hub wanted to increase the charges to £41.95 per passenger. The money goes towards operating the airport terminals, paying staff, and maintaining the runways and other infrastructure.

The CAA says the reduced passenger charge “reflects expected increases in passenger numbers as the recovery from the pandemic continues and the higher level of the price cap in 2022, which was put in place in 2021 to reflect the challenges from the pandemic at the time”. In December 2021, the CAA allowed Heathrow to increase its passenger charge from £19.60 to £30.19 to help it financially recover from the effects of Covid.

What is the Passenger Charge?

The passenger charge is a fee charged to airlines for each customer they carry. For instance, at Heathrow, an airline will pay £30.19 on average for each passenger seated on the plane. Whilst the charges are paid by airlines, they can be passed on to passengers via airfares.

Part of the CAA’s motivation for reducing the charge was to make things fairer for passengers. CAA Chief Executive, Richard Moriarty, said the cut in fees was “about doing the right thing for consumers” Adding:

“We have listened very carefully to both Heathrow Airport and the airlines who have differing views to each other about the future level of charges. Our independent and impartial analysis balances affordable charges for consumers, while allowing Heathrow to make the investment needed for the future.”

Heathrow Airport
Heathrow is one of the most expensive airports for airlines in the world | © Heathrow Airport

However, Heathrow Airport CEO John Holland-Kaye believes the cuts will have a detrimental effect on passengers:

“The CAA continues to underestimate what it takes to deliver a good passenger service, both in terms of the level of investment and operating costs required and the fair incentive needed for private investors to finance it. Uncorrected, these elements of the CAA’s proposal will only result in passengers getting a worse experience at Heathrow as an investment in service dries up.”

The CAA will finalise its decision in Autumn. In the meantime, Heathrow and its resident airlines will have the option to appeal.

What are your thoughts on the passenger charge cap? Let us know in the comments below!


Subscribe to our Weekly Digest!

More News

British Airways launch new way to save Avios points on World Duty Free purchases 2023

British Airways has recently released ways for Executive Club...

Beyond 2050: Is Sustainable Air Travel Possible In The Long-Term?

Is sustainable air travel possible in the long-term future?...

Exciting New Integrated Air/Rail Ticket Scheme Announced By United Airlines, Lufthansa Group And Deutsche Bahn

United Airlines, Lufthansa Group and Deutsche Bahn (DB) have announced a new...

United Airlines’ Financial Performance Results In Profit In Third Quarter

United Airlines’ financial performance remains in the profit zone...

Gift Guide For Travel Lovers

With Christmas on the horizon and everyone feeling the...
Josh McMinn
Josh McMinn
Jr Reporter - Josh is an Jr. Aviation Reporter at Travel Radar covering the latest industry news, developments and passenger experiences. Outside of reporting, Josh is a talented artist and camera operator with experience spanning several industries.


Please enter your comment!