By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Reading: British Airways IT Woes Continue
Share
Sign In
Notification Show More
Font ResizerAa
Font ResizerAa
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Signin Sign In
Follow US
Copyright © Travel Radar Media Ltd. 2025 | All Rights Reserved
Travel Radar - Aviation News > News > British Airways IT Woes Continue

British Airways IT Woes Continue

Contributor 153
Last updated: 1 March 2022 00:15
By Contributor 153 3 Min Read
Share
London Heathrow Terminal 5 departure hall
© JamesZ_Flickr
SHARE

Disruption at British Airways has continued into a second day as an IT glitch causes further flight cancellations.

The UK flag carrier said a “small number” of short-haul flights were cancelled this morning and others remain grounded. Customers at Heathrow, Gatwick and London City are thought to be affected.

aircraft takes off from london city airport
Heathrow, Gatwick and London City Airports are thought to be affected | © ChiralJon

Yesterday morning, the airline cancelled every short-haul service it operates from Heathrow until midday. Heathrow’s departure system continued to show delays well into the afternoon.

Hardware failure, not cyber attack

BA has been quick to dispel rumours that the issues have been a result of a cyberattack, particularly in the wake of the UK’s decision to ban Russian aircraft from its airspace earlier this week. It insists the problems are arising from a hardware failure.

The airline said in a statement today:

“Our teams have worked around the clock to resolve the technical issues we’ve experienced, and the vast majority of our flights today are due to operate as planned. Unfortunately, with some of our crew and aircraft out of position as a result of the weekend’s disruption, we’ve regrettably had to cancel a small number of short-haul flights.”

BA is no stranger to IT incidents, and this latest glitch is the second high-profile one in only 10 days. A data breach last year was resolved by a settlement from the airline with 420,000 customers and staff. Furthermore, the airline was hit with a £20 million fine in 2018 for a breach of data protection.

“Unforgivable” service

Seventy-five thousand travellers were left stranded in May 2017 after an IT error caused the airline to cancel over 700 flights across three days. The glitch was believed to have been the result of human error after a technician disconnected and then reconnected power to a data centre in an “uncontrolled and uncommanded fashion”.

The shamefaced airline has since apologised for its “unforgivable” service over the past 48 hours and has been offering refunds for those affected by the cancellations. How many more knocks the airline can take to its reputation, and more importantly, to its pockets, remains to be seen.

Do you still have confidence in British Airways? Let us know in the comments below.

You Might Also Like

Global Air Travel Maintains Steady Growth in July 2025, IATA Reports

Cebu Pacific strengthens its partnership with Lufthansa Technik for integrated consumables and expendables supply

Lufthansa Welcomes First Boeing 787-9 Dreamliner to Frankfurt

The future of travel loyalty: How airports are becoming aspirational destinations

Deutsche Aircraft and DLR complete ground vibration test on D328 Uplift

Share This Article
Facebook Twitter Email Copy Link
What’s your thoughts?
Love0
Sad0
Happy0
Angry0
Contributor 153
By Contributor 153
Want to contribute to Travel Radar? You can do so by name, or as a Ghostwriter, by emailing [email protected]!
Previous Article European union flags EU Weighs Blanket Russian Aircraft Ban
Next Article American Airlines Sanctions Russian Owned Airlines
Leave a comment
Subscribe
Login
Notify of
guest
guest
0 Comments
Oldest
Newest Upvoted
Inline Feedbacks
View all comments

Stay Connected

FacebookLike
TwitterFollow
InstagramFollow
YoutubeSubscribe

Trending News

EVA Air Boeing 787-9 aircraft.
EVA Air and Southwest Airlines: New Interline Partnership
Airlines Aviation Route Development
Boeing 737-800 Virgin Australia on the runway
The Most Scenic Airport Landings in New Zealand
Airports Aviation Travel Radar
Representatives from DHL Express and Cathay Pacific Group at the deal signing event.
DHL and Cathay: Sustainable Aviation Fuel (SAF) Partnership
Airline Economics Aviation
People playing casino games on an aircraft
In-Flight Gambling: A Multi-Billion-Dollar Opportunity Grounded by History and Law
Aviation Technology Travel Radar
Person Holding World Globe Facing Mountain
Moving Abroad: How to Choose the Right Country for Your Next Adventure
Travel Travel Radar
//

Travel Radar is the leading digital hub for all things aviation and air-travel. Discover our latest aviation news, aviation data, insight and analysis.

Discover

  • Latest News
  • Subscribe
  • Weekly Digest
  • Contact Us
  • Privacy Policy
  • About Us
  • Advertising
  • Media Coverage
  • Press & Events
  • Join Our Team
  • Our Brands

Signup to our Newsletter!

And get the latest aviation news via our weekly news digest!

© Travel Radar Media Ltd. 2015-2025 | ISSN #2635-0696 | Trademark #UK00003579704
wpDiscuz
adbanner
AdBlock Detected
Ads help us bring you high-quality, independent journalism for free. Support us by whitelisting us from your ad blocker.
Okay, I'll Whitelist
Welcome to the TR Community!

Sign in to your account

Register Lost your password?