UK flag carrier, British Airways, has offered to pay a one-off goodwill bonus to 20,000 employees, including; engineers, cabin crew, baggage handlers and check-in staff. The leading UK carrier hopes this will help rebuild its relationship with its staff. The bonus will be 5% of their annual pay awarded next month and an additional 5% by the end of the year.
Pilots have also been offered a lower one-off goodwill bonus of 5%, which is around £7,000 – depending on the exact salary. A British Airways spokesperson said that the “proposal is a gesture of thanks for colleagues’ hard work during the pandemic”
Chief Executive of British Airways since 2020, Sean Doyle, had made this pledge to help restore morale among staff, which would also, in turn, improve their customer service. Doyle mentions on the BA website that:
“Our entire team is here to provide exceptional service – from our signature warm welcome to ensuring that you arrive at your destination safely.”
Due to the unfortunate impact of Covid-19 on airlines and the travel industry, British Airways’ former Chief Executive, Alex Cruz, laid off 10,000 employees in 2020. Politicians at the time called this a “national disgrace” and new boss Doyle has been trying to make amends since. The same year, British Airways made a loss of £3.9 billion, so those who were fortunate enough to keep their jobs had to accept a pay cut, resulting in a 15-35% reduction in their salary.
British Airways also had some cancellations today due to the impact of Strom Eunice in Europe. Read more here
Do you think this bonus will help British Airways rekindle its relationship with its staff? Let us know in the comments below.