Ryanair’s South African Nationality Test Sparks Outrage

Ryanair has been making South African travellers take a nationality test before boarding flights… in a language they may not speak.

Test Written in Afrikaans

Irish carrier Ryanair is making South African travellers carry out a general knowledge test in Afrikaans before allowing them to board. The airline has made the questionnaire mandatory for all South African nationals travelling from UK and European destinations, following concerns about fake passports.

The airline has been receiving massive online backlash | © glavpost.ua

The low-cost carrier is now facing accusations of racial discrimination for its use of Afrikaans as the language for the test. Afrikaans is only the third most-spoken tongue in South Africa, after Zulu and Xhosa, and has a contentious history. The language was forced upon black South Africans by the white minority during apartheid. Many South Africans who do not speak Afrikaans have been forced to take the test.

“It is the indignity of being told you can’t have it in the language you speak,” said Dinesh Joseph, a South African resident living in the UK. Joseph told the Financial Times that he was not allowed to board a flight home from Lanzarote in May without completing the test, even though it was in a language he did not speak.

Ryanair South African nationality test
An excerpt from the test | © FT

South Africa has 11 official languages. Commenting on Ryanair’s use of Afrikaans Joseph said: “We have quite a strong past. I’m a person of colour. There’s a certain unconscious triggering that happens, it is super callous and insensitive of them to pick one particular language.” He has filed an official complaint about the test.

Ryanair’s statement

A spokesperson for Ryanair said:

“Due to the high prevalence of fraudulent South African passports, we require passengers travelling to the UK to fill out a simple questionnaire issued in Afrikaans. If they are unable to complete this questionnaire, they will be refused travel and issued with a full refund.”

It seems the carrier introduced the policy after the South African government published reports of fake passports being manufactured, however this has not been linked to the UK or Europe. Ryanair is probably trying to preemptively cover their backs as airlines can be fined for carrying passengers without the correct documentation. The airline is also responsible for providing a return flight if a passenger is turned away at customs.

The UK high commission tweeted to clarify that the test is not a UK government requirement and distance itself from the new Ryanair policy

What’s on the test?

The test itself contains 15 questions, concerning general knowledge about South Africa. The Financial Times reports that it contains several grammatical and spelling errors. Questions include:

Wat is Suid-Afrika se internasionale landkode (om te bel op die telefoon)?

What is South Africa’s international country code (to call on the phone)?

Wat is die naam van die hoogste berg in Suid-Afrika?

What is the name of the highest mountain in South Africa?

Noom een van Suiod-Afrika se nasionale vakansiedae

Name one of South Africa’s national holidays

Other questions ask which side of the road do South Africans drive on, or who the current president is. Aside from everything else, many have criticised the test for being too easy, as the answers are well known to many non-South Africans too.

It’s worth noting that no media outlets have yet reported on the pass rate for Ryanair’s test.

Have you been affected by Ryanair’s Nationality test? Let us know in the comments below!







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Josh McMinn
Josh McMinnhttp://joshmcminn.com
Jr Reporter - Josh is an Jr. Aviation Reporter at Travel Radar covering the latest industry news, developments and passenger experiences. Outside of reporting, Josh is a talented artist and camera operator with experience spanning several industries.


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