Passengers can now deboard flights facing prolonged delays thanks to new measures by aviation regulators. The Bureau of Civil Aviation Security (BCAS) has issued guidelines allowing passengers to exit aircraft through departure gates if major delays occur after boarding. These rules aim to reduce passenger inconvenience and are applicable immediately, according to BCAS Director General Zulfiquar Hasan.
Passengers Now Allowed to Leave Planes During Long Flight Delays
The Bureau of Civil Aviation Security (BCAS) in India has introduced new guidelines that will provide relief to passengers affected by lengthy flight delays. The rules, which take effect immediately, allow passengers to deboard an aircraft and exit through the departure gates if a flight is delayed significantly after boarding. Speaking to reporters in New Delhi, BCAS Director General Zulfiquar Hasan said the directives aim to reduce passenger inconvenience.
“We have formulated a new rule where in case of exceptional delays owing to inclement weather, onboard emergencies such as a passenger reporting sick or passing away, or technical issues, passengers can be brought back to the airport’s departure area,” Hasan stated.
He emphasised joint decision-making between airlines and security agencies regarding offloading procedures. Travellers across Indian airports are expected to welcome the new norms. With flight delays increasingly common due to factors like infrastructure constraints and traffic growth, the guidelines allow passengers to get off a delayed plane rather than face uncertain wait times inside the aircraft cabin.
New Steps to Reduce Crowds and Improve Airport Operations
BCAS is also undertaking multiple initiatives to boost efficiency and manage congestion at busy terminals in India. According to Director General Hasan, airport operators must evaluate infrastructure, such as separate screening areas for deplaned passengers. He also mentioned the onus is on airports to implement these rules smoothly while upholding all security protocols.
At the same time, smart security lanes and full-body scanners are being rolled out gradually over the next few months. Kempegowda International Airport in Bengaluru will be the first to activate these advanced screening technologies. Modern facilities aim to streamline passenger movement and minimise queues in areas like security checks, often leading to delays.
Upgrades Coming to Airports to Enhance Passenger Experience
Besides addressing congestion concerns, BCAS’ long-term plans include facility upgrades to improve the flying experience. Hasan told reporters the regulator is striving to keep pace with India’s aviation boom through modernisation efforts.
Seven major airports have already been instructed to ensure timely baggage delivery from arrival flights last month. Heavy penalties of up to Rs 2 crore have also been issued in previous cases of non-compliance with regulations regarding passenger welfare. As traffic grows rapidly in India, aviation authorities must consistently review norms and leverage technology to achieve world-class service quality and convenience across the country’s airport network.
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