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Travel Radar - Aviation News > News > Aviation > Aircraft > 5 Passengers Injured on United Airlines Flight to Singapore due to Turbulence
AircraftAirlinesIncidents & Accidents

5 Passengers Injured on United Airlines Flight to Singapore due to Turbulence

Harley Bardell
Last updated: 23 April 2025 23:00
By Harley Bardell 2 Min Read
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An image of a United Airlines Boeing 787-9 Aircraft at San Francisco International Airport.
A Boeing 787-9 at SFO Airport © Bill Abbott
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Five passengers flying from San Francisco to Singapore on United Airlines flight UA1 were injured due to turbulence late last month, Travel Radar has learned.

An image of United Airlines aircraft N558UA, a Boeing 757-222 at San Francisco International Airport.
A Boeing 757-222 aircraft at SFO International Airport © Raimond Spekking

The Incident

United Airlines flight UA1 is a routine flight between San Francisco International Airport (SFO) in the U.S. and Singapore’s Changi Airport (SIN). The flight on which the incident occurred left San Francisco at 23:35 local time on the 27th of March. The aircraft is believed to have experienced turbulence while flying over the Philippines. Of the injured passengers, one was seriously injured and four more suffered minor injuries. Despite this, the aircraft landed on time in Singapore at 06:56 local time on the 28th of March. According to data from Planespotters.net, the aircraft on which the incident occurred was a Boeing 787-9, which was delivered to the airline in September 2015. United Airlines currently has 44 of these aircraft in its fleet, all in active service. Boeing produced its final 787 aircraft in March 2021 for All Nippon Airways.

An image of Singapore's Changi Airport with the Jewel in the background.
Singapore’s Changi International Airport (SIN) © George Tan

Investigation Taking Place

The U.S.-based National Transport Safety Board (NTSB) and the Civil Aviation Authority of the Philippines (CAAP) have confirmed that a joint investigation is taking place into the incident. After aircraft N27958’s arrival in Singapore on the 28th of March, data from AirNav Radar shows that it was grounded. After returning to commercial service on the 5th of April, it performed the return flight, United Airlines flight UA2, back to San Francisco and landed safely in the U.S. at 09:12 local time.

Have you recently flown with United? Has this incident changed your impression of the airline? Join the conversation below.

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Harley Bardell
By Harley Bardell
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Aviation Reporter - With a Master's Degree in Translation and Professional Language Skills from the University of Bath. He is based in Colchester, UK and has travelled extensively within Europe and beyond. He is fluent in Spanish and Italian in addition to his native English.
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