By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Reading: Qatar Airways introduces the world’s first AI cabin crew
Share
Sign In
Notification Show More
Font ResizerAa
Font ResizerAa
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Have an existing account? Sign In
Follow US
Copyright © Travel Radar Media Ltd. 2024 | All Rights Reserved
Travel Radar - Aviation News > News > Aviation > Airlines > Qatar Airways introduces the world’s first AI cabin crew
AirlinesDid You KnowTechnology

Qatar Airways introduces the world’s first AI cabin crew

Christian Thevathasan
Last updated: 2 December 2024 14:30
By Christian Thevathasan 4 Min Read
Share
Sama 2.0 © Qatar Airways
Sama 2.0 © Qatar Airways
SHARE

The future starts now with Qatar Airways as they unveil Sama 2.0, its second-generation virtual cabin crew powered by advanced conversational Artificial Intellifence. Presented at ITB Berlin 2024 (Internationale Tourismus-Börse Berlin), the holographic cabin crew assistant enchanted attendees with its cutting-edge features designed to enhance the travel experience, showcasing Qatar Airways’ ongoing commitment to blending ground-breaking technology with world-class service.

Summary
Meet Sama 2.0The Future of Aviation with AIA Leader in Aviation Innovation

Meet Sama 2.0

The name ‘Sama’ means ‘sky’ in Arabic, and Sama 2.0 certainly reflects Qatar Airways’ aspirations of elevating the travel experience at 35,000 feet in the sky. With personalised real-time answers to travel queries such as tips, flight itineraries and specific destination information that evolve and improve with each passenger, Sama is more than just an assistant but rather an integrated pillar of the airline’s hospitality.

Powered by UneeQ, a leader in human AI, Sama continuously learns from passenger interactions, allowing her to strengthen and master her conversational capabilities over time. Passengers can connect with Sama via the airline’s immersive QVerse platform and mobile app, fostering a seamless and intuitive travel experience. This first-of-its-kind innovation reinforces Qatar Airways’ underlying devotion to marrying advanced technology with intuition and empathy, bringing a truly unique and engaging experience to all travellers.

Sama 2.0 © Qatar Airways
Sama 2.0 © Qatar Airways

The Future of Aviation with AI

Sama 2.0 underlines Qatar Airways’ ethos of effortless travel through premium service. Her design equally incorporates passenger feedback to address any pain points, building a strong foundation for deeply personalised interactions in the future. Her ability to identify passenger needs and streamline operations is ultimately reshaping the airline’s approach to service excellence.

The Vice President of Marketing for Qatar Airways, Babar Rahman underscores this: 

Sama 2.0 represents our relentless pursuit of innovation, and embodies Qatar Airways’ values of exceptional service and hospitality. This is a monumental point in spearheading the successful synergy between technology and human connection – not only for Qatar Airways, but also for the industry at large. Qatar Airways affirms its commitment to leading and collaborating with innovation experts to create pioneering products and services for its customers.

Sama 2.0 © Qatar Airways
Sama 2.0 © Qatar Airways

A Leader in Aviation Innovation

Qatar Airways has long been at the forefront of technological innovation. From its Generative AI platform for in-depth travel planning to recognition as the World’s Best Airline Website from the World Travel Tech Awards, Qatar Airways is forever revolutionising travel. With Sama 2.0 as the latest addition to the airline’s AI ecosystem, the modern traveller is in for a treat with flawless convenience and a redefined level of . UpersonalisationneeQ Chief Executive Officer, Danny Tomsett comments:

She’s a testament to the endless possibilities of AI, capable of delivering personalised and engaging interactions that mirror human conversation.

Are you ready to step into the future of aviation with Sama 2.0? Let us know in the comments or through our social media!

You Might Also Like

Avianca Airlines Expands Nonstop Routes: New Connections Between South Florida, Guatemala & Nicaragua

United Airlines Reaches Agreement with Association of Flight Attendants

The Iconic Boeing 757 and Its Lasting Impact on the Aviation Industry

EasyJet flight to Manchester airport diverted to Germany due to passenger disruption

Cathay Pacific: Best Economy Class 2024

Share This Article
Facebook Twitter Email Copy Link
What’s your thoughts?
Love4
Sad0
Happy0
Angry1
Christian Thevathasan
By Christian Thevathasan
Chief Content Officer - A quadrilingual writer and content creator piercing the travel industry. Always eager to share my love and curiosity for storytelling, whether it be as a Human Rights Research Editor with the United Nations or as a Luxury Travel & Culture Writer for feature magazines!
Previous Article Exploring the Convenience of One-Way Car Rentals: What You Need to Know
Next Article Short-Haul Luxury: Thai Airways launches Royal Silk Business Class
Leave a comment
Subscribe
Login
Notify of
guest
guest
0 Comments
Oldest
Newest Upvoted
Inline Feedbacks
View all comments

Stay Connected

FacebookLike
TwitterFollow
InstagramFollow
YoutubeSubscribe

Trending News

Macchu Pichu Inca Citadel © Unsplash
London to Cusco: Peruvian Pisco and Panoramic Peaks
Aviation Travel Trip Reviews
Loading area at Terminal 1, Hong Kong International Airport.
Hong Kong International Airport Opens T2 in September 2025
Airports Aviation Travel
A British Airways Boeing 737 Max aircraft parked on an airport tarmac on a cloudy afternoon.
Boeing 737 8 MAX Crashes: Avoiding Accountability
Aviation Incidents & Accidents
Nonstop rush hour at the airport
UK Airports Brace for the Busiest Travel Weekend of the Year
Airports Aviation Travel
Airbus leaders at the AIrbus Annual General Meeting 2025
Airbus Leadership Change Announced as Company Focuses on ‘Next-Gen’ Aircraft Technology
Aircraft Aviation Manufacturing
//

Travel Radar is the leading digital hub for all things aviation and air-travel. Discover our latest aviation news, aviation data, insight and analysis.

Discover

  • About Us
  • Contact Us
  • Careers
  • Press & PR
  • Privacy & Legal

Our Content

  • News
  • Data
  • Images
  • Jobs
  • Subscribe

Sign Up for Our Newsletter

Subscribe to our newsletter to get our newest articles instantly!

Click here to Signup!

© Travel Radar Media Ltd. 2015-2025 | ISSN #2635-0696 | Trademark #UK00003579704
wpDiscuz
adbanner
AdBlock Detected
Ads help us bring you high-quality, independent journalism for free. Support us by whitelisting us from your ad blocker.
Okay, I'll Whitelist
Welcome to the TR Community!

Sign in to your account

Register Lost your password?