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Travel Radar - Aviation News > News > Aviation > Airlines > JetBlue announces the launch of TrueBlue Travel, a new flight booking platform
AirlinesAviationPoints & Loyalty

JetBlue announces the launch of TrueBlue Travel, a new flight booking platform

Cheryl Ng
Last updated: 10 August 2025 12:10
By Cheryl Ng 3 Min Read
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A jetBlue airplane is taxiing on the runway with a mountainous landscape in the background. The aircraft's nose and front landing gear are visible, along with the text "Blues Have More Fun" written near the cockpit. The plane's registration number "645" is also visible on the landing gear.
A jetBlue airplane taxis on the runway against a scenic mountainous backdrop. © Lukas Souza
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JetBlue has launched TrueBlue, a new flight booking platform, as well as broadening its loyalty points benefit.

A row of self-service check-in kiosks at a JetBlue terminal in an airport. The kiosks have touch screens displaying "CHECK-IN" with the number 1 and the JetBlue logo. In the background, there are passengers walking and checking in at counters with blue JetBlue branding.
Passengers use self-service check-in kiosks at a JetBlue terminal. ©JetBlue

A Seamless Experience for TrueBlue Members

JetBlue launched a new travel booking platform, TrueBlue Travel, to replace the former JetBlue website. The platform is powered by Paisly, JetBlue’s proprietary technology platform and wholly owned travel services subsidiary. With the launch of the new platform, the airlines aim to provide a more seamless service for TrueBlue® members to plan, book, and be rewarded for their trips.

The new rebrand also broadened and expanded the value of the loyalty points. Members with TrueBlue points can now redeem their points for JetBlue flights, hotel bookings, vacation rentals, car rentals, activities, theme park tickets, and travel bags.

In addition, the platform also offers exclusive member savings, personalised deal matching based on itineraries.

 A woman in a red sweater is making a payment using a credit card at a modern, well-lit salon. The cashier's hand is holding a tablet displaying the payment interface. The salon has wooden beams, large windows, and several styling stations with circular mirrors and chairs.
A customer completes a transaction at a store. © Blake Wisz

More Ways to Earn TrueBlue Points

There are multiple ways that travellers can earn TrueBlue points. All TrueBlue members can earn 1 point in stays, activities, and travel bags for every eligible $1 (about £0.74) pre-tax spending. For car rentals, members can earn 100 points (200 for Mosaics) per day, up to 5 days.

In addition, members can earn 1 tile per eligible $100 spent on a pre-tax purchase.

Members who spend with JetBlue Card can gain more points with the same amount of spending. Spending with JetBlue Card can earn 3x additional TrueBlue points in stays, activities, travel bags, and car rentals. Spending with JetBlue Plus Card or JetBlue Premier Card can earn 6x points.

Jamie Perry, President of Paisly, LLC said:

“This rebrand is a major milestone for Paisly, LLC as we continue to grow into a fully integrated travel services company. It reflects what customers already expect: a platform that delivers unbeatable value for TrueBlue members, from earning and redeeming points to using JetBlue Plus and Premier Card benefits.”

Ed Pouthier, vice president, loyalty & personalisation at JetBlue, said:

“TrueBlue Travel is a major step forward in our mission to make loyalty more meaningful. By expanding how and where members can redeem points through TrueBlue Travel, and delivering that experience through Paisly, our in-house travel services company, we’re bringing more flexibility and value to the program. It’s about creating value throughout the entire travel ribbon, not just every flight.”

Are you excited about the new TrueBlue Travel platform? Will the expanded points redemption options change how you plan your trips? Leave a comment below and share your thoughts!

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Cheryl Ng
By Cheryl Ng
Aviation Reporter - A recent graduate with BA Media and Communications, Cheryl is currently pursuing her masters in Digital Journalism at Goldsmiths University. Cheryl's love for travel comes from her fluency in three languages!
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