The Turkish carrier Corendon Airlines has expanded its digital transformation programme by introducing new self-service kiosks that offer passengers a streamlined, more convenient, and contactless travel experience.
Corendon Airlines’ Digital Transformation Strategy
The Corendon Airlines self-service kiosks are a part of the airline’s digital transformation strategy to introduce new solutions that enhance the passenger experience. The self-service kiosks enable passengers to complete several travel procedures at a single location without visiting the check-in counter, making air travel faster, easier, and more efficient. Passengers can use either a passport scan or a PNR number to access their flight details, purchase preferred seats or use the “Auto Assign” option to receive a free seat allocation.
The kiosks also support payments for additional services through a secure, integrated POS system in four currencies: Turkish Lira (TRY), Euro (EUR), U.S. Dollar (USD), and British Pound (GBP).
In addition, as part of the Self Bag Drop service, baggage information is automatically verified through the system, baggage tags are activated, and passengers can complete their luggage drop process through the self-service system.
Further Kiosks Rollout Plans
Atılay Batu, Corendon Airlines’ Chief Operating Officer, said:
“We continue to invest in digitalisation to enable our passengers to complete their airport procedures faster and more comfortably. With our self-check-in kiosks, we are making check-in and baggage drop processes more efficient while further strengthening our operational capabilities. We will continue to improve our service quality with innovative solutions that enhance the overall guest experience.”
Corendon Airlines’ self-service kiosks and Self Bag Drop programmes are currently available for passengers at Antalya (Turkey), Manchester (UK) and Amsterdam (Netherlands) airports. Testing is underway for the ongoing planned rollout of the systems at Düsseldorf (Germany), Warsaw (Poland) and Nuremberg (Germany) airports.
Other airlines have implemented similar self-service systems, such as airBaltic’s Manage My Booking (MMB), in 2025.
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