By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Reading: American Airlines trials tech to stop queue-jump at boarding
Share
Sign In
Notification Show More
Font ResizerAa
Font ResizerAa
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Signin Sign In
Follow US
Copyright © Travel Radar Media Ltd. 2024 | All Rights Reserved
Travel Radar - Aviation News > News > Aviation > Airlines > American Airlines trials tech to stop queue-jump at boarding
AirlinesAirportsAviationTravel

American Airlines trials tech to stop queue-jump at boarding

Natasha Norris
Last updated: 23 October 2024 14:32
By Natasha Norris 2 Min Read
Share
Planes on a runway
American Airlines is trialling an anti-queue cutting boarding system © American Airlines
SHARE

American Airlines is testing a new boarding process to end passenger queue-jumping.

The technology sets off a noise when passengers proceed with the incorrect boarding group. American Airlines’ previous process largely relied on passengers to self-regulate their boarding slots.

The changes have so far been implemented at Albuquerque International Sunport Airport (ABQ) and Tucson International Airport (TUS), with plans to expand the trial to Ronald Reagan Washington National Airport (DCA).

The piloted system intends to restore higher-paying customers’ early-boarding advantage.

An American Airlines spokesperson confirmed:

We are in the early phase of testing new technology used during the boarding process.

Adding that:

The new technology is designed to ensure customers receive the benefits of priority boarding with ease and helps improve the boarding experience by providing greater visibility into boarding progress for our team.

American Airlines offers priority boarding to its elite ConciergeKey members, First Class, Business Class and Premium Economy passengers, as well as those who have paid for Priority boarding. These groups are followed by AAdvantage members and finally those with Main Cabin and Basic Economy tickets.

A man and lady in uniform with a computer
United Airlines has recently made changes to its boarding process © United Airlines

How are flight boarding processes changing?

In 2023, United Airlines began boarding economy passengers in window seats before those in middle and aisle seats to reduce average boarding times.

Earlier this year, Delta Airlines replaced boarding groups with seat location boarding zones  to speed up the process.

In July, Southwest Airlines announced plans to introduce assigned seating for the first time in line with customer preferences.

Major airports are slowly introducing biometric boarding to automatically identify and process passengers, aiming to minimise human error and reduce wait times.

Such advances call into question why developing anti-queue cutting technology has taken so long.

What do you think about American Airlines’ new system? Let us know in the comments below!

You Might Also Like

Decline in Air Travel Passengers in June 2025,says IATA

London Heathrow-Cape Town Route to have Avios-Only flight By British Airways

UK Aviation Minister visits Jet2.com training facility

easyJet holidays: Launched packages to 11 new destinations

Ground-breaking ceremony for future logistics centre at N3 Engine Overhaul Services

Share This Article
Facebook Twitter Email Copy Link
What’s your thoughts?
Love1
Sad0
Happy0
Angry0
Natasha Norris
By Natasha Norris
Aviation Reporter - Currently based in London, Natasha is passionate about travel and culture. She looks forward to learning about the aviation industry and sharing her interest in current affairs with Travel Radar’s readers.
Previous Article A person's silhouette in front of a Heathrow sign Heathrow urges Autumn Budget to set aviation up for success
Next Article Rooftops of an airport with a plane in the background Birmingham Airport evacuated after suspicious vehicle spotted
Leave a comment
Subscribe
Login
Notify of
guest
guest
0 Comments
Oldest
Newest Upvoted
Inline Feedbacks
View all comments

Stay Connected

FacebookLike
TwitterFollow
InstagramFollow
YoutubeSubscribe

Trending News

Norse Atlantic appoints new Deputy Chief Executive Officer
Norse Atlantic appoints Kristin Berthelsen as Deputy Chief Executive Officer
Airlines Aviation Careers
Birmingham Airport announces terminal investments to enhance customer experience
Birmingham Airport announces terminal investments
Airports Aviation Manufacturing Travel
light-filled international terminal at Calgary International Airport
Calgary Airports unveils new brand identity to reflect growth
Airports Aviation
UK Civil aviation authority flags proper communication during flight disruptions
Passengers feel uninformed about rights during flight disruptions, says new UK research
Airlines Airports Aviation Travel
Heathrow Airport, Terminal 5 complex viewed from control tower.
Air traffic control fault across UK leads to grounded departure flights, services now resuming
Airlines Airports Aviation Travel
//

Travel Radar is the leading digital hub for all things aviation and air-travel. Discover our latest aviation news, aviation data, insight and analysis.

Discover

  • About Us
  • Contact Us
  • Careers
  • Press & PR
  • Privacy & Legal

Our Content

  • News
  • Data
  • Images
  • Jobs
  • Subscribe

Signup to our Newsletter!

And get the latest aviation news via our weekly news digest!

© Travel Radar Media Ltd. 2015-2025 | ISSN #2635-0696 | Trademark #UK00003579704
wpDiscuz
adbanner
AdBlock Detected
Ads help us bring you high-quality, independent journalism for free. Support us by whitelisting us from your ad blocker.
Okay, I'll Whitelist
Welcome to the TR Community!

Sign in to your account

Register Lost your password?