Abu Dhabi Airports, the airport operator responsible for Zayed International Airport (AUH), has officially signed a Memorandum of Understanding with SITA, an air transport communications provider. Both organisations will co-develop an Intelligent Total Airport Management platform (iTAM) which will improve operational efficiency and on time perfomance (OTP) across the aviation sector, powered by artificial intelligence.
Abu Dhabi Airports and SITA Sign Agreement
As global passenger numbers rise and global hubs find themselves under pressure to deliver more efficient and passenger-friendly operations, many airports worldwide are implementing solutions to integrate data and make decisions in real time. One example of this is Abu Dhabi Airports’ (ADA) new MoU with SITA, to co-develop an AI driven airport management platform that brings together real-time data, insights and operational decisions across the entire airport.
ADA, together with SITA, is aiming to build a more resilient management model which will be capable of detecting disruptions, optimising resources and creating smoother passenger journeys. Under the Memorandum of Understanding, both organisations will explore the possibility of a data platform that integrates information from airlines, ground handlers, ATC, government agencies, and existing airport systems. By using advanced analytics, artificial intelligence, and autonomous workflows, it is set to help airports (including Zayed International) anticipate disruptions, optimize resources, and enhance safety, efficiency, and on-time performance.
ADA and SITA Cooperate for Greater Efficiency
Andrew Murphy, Chief Information Officer at Abu Dhabi Airports, said:
“This collaboration with SITA advances Abu Dhabi’s vision to be at the forefront of global innovation and digital transformation. By enabling Zayed International Airport to become one of the world’s first truly connected digital airports, and by powering this with iTAM at the core, we are creating a unified operational source of truth that accelerates growth and sets a new global benchmark for smart, seamless journeys.”
Selim Bouri, President of MEA at SITA, shared Murphy’s optimism for the two organisations’ cooperation:
“Airports today work in an environment that is more complex and more interconnected than ever. Every operational choice affects airlines, passengers, and partners across the airport. By collaborating with Abu Dhabi Airports, we have an opportunity to co create a smarter way of working, one that uses data and intelligence to make every decision more predictable and more efficient. This approach supports the smooth journeys passengers expect and gives airport teams better tools to manage disruption before it escalates. Together, we can shape a model that becomes a reference point for airports globally.”
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