Air Canada has received the Five-Star Global Airline Award at the Airline Passenger Experience Association (APEX) 2026 Awards.
This is the sixth consecutive win for the Canadian flag carrier.
Air Canada and the other Awards
Air Canada also won the award for the best in-flight connectivity.
On this occasion, Michael Rousseau, President and Chief Executive Officer of Air Canada, said, ” “On behalf of Air Canada’s 40,000 global employees, I thank APEX for confirming our status as a leading global carrier by conferring this award and our customers for their demonstrated loyalty in choosing to fly with us. And I am also pleased to see our investments to become an industry leader in inflight connectivity recognized with an award for Best Inflight Connectivity, which is complimentary for our Aeroplan Members. We remain committed to delivering the best possible experience every time a customer uses our website or digital app, or are seated onboard our aircraft. We have some exciting developments coming very soon that I am confident our customers will greatly appreciate. Thank you for your confidence in Air Canada.”
APEX Awards and Air Canada’s latest series of Awards
The APEX Five-Star and Four-Star Airline Awards are global awards which are based on neutral, third-party passenger feedback. The insights for these awards are collected through APEX’s partnership with Triply from Concur, one of the world’s most widely used travel organising apps.
In addition to this, the 2026 APEX awards’ winners were selected after gathering information on one million PNR-verified flights, which were rated by passengers travelling over 600 different airlines worldwide.
The awards are independently certified by a professional external auditing company.
Other awards received by Air Canada are :
- Best Airline in North America in 2025 (Skytrax)
- 205 Skytrax World’s Best Business Class Lounge Dining for the second straight year for the Toronto Signature Suite
- 2025 Skytrax Best Cabin Crew in Canada and North America
- 2025 Best Low-Cost Airline for its Rouge subsidiary
- 2025 Skytrax Best Premium Economy Class Onboard Catering in North America
- 2025 Skytrax Best Business Class Onboard Catering in North America
- 205 Skytrax Best Business Class Lounge in North America
Moreover, Air Canada is Canada’s largest airline, the country’s flag carrier and a founding member of the Star Alliance. With these awards in its bucket, Air Canada’s next aim is to reduce net carbon emissions by 2050.
What do you think about these APEX awards? Let us know in the comments below!
