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Travel Radar - Aviation News > News > Travel > Airports > San Diego International Airport’s new terminal to provide seamless experience
AirportsAviation

San Diego International Airport’s new terminal to provide seamless experience

Suhani Joshi
Last updated: 24 September 2025 02:10
By Suhani Joshi
3 Min Read
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Public Art at Terminal 1
Public Art at Terminal 1 © SAN
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San Diego International Airport inaugurated its new Terminal 1, with an aim to handle the rise in air travel with its seamless curb-to-gate experience. This streamlined experience is powered by SITA Technologies.

San Diego International Airport, Terminal 1
San Diego International Airport, Terminal 1 © SAN Airport

Terminal 1 and the Curb-to-Gate Experience

The new 1.2 million-square-foot terminal is powered by SITA CUPPS (Common Use Passenger Processing) equipment, which is spread across the terminal, from the check-in counters and boarding gates to 66 self-service kiosks.

In addition to this, common-use kiosks and check-in counters help airlines to serve passengers in this new terminal. This also provides flexibility, as Southwest Airlines’ traffic is high; this ensures airlines can easily change flights or counters as demand fluctuates.

Jessica Bishop, Director of Information and Technology Services at San Diego International Airport, said:

“Partnering with SITA ensured our new terminal delivers a seamless and innovative experience for our passengers. Their systems give us the flexibility to adapt in real time, and their collaboration throughout construction helped us open this world-class terminal on schedule.”

The partnership between SITA and the San Diego International Airport is set to make Terminal 1 more accessible and seamless.

Whereas President Americas at SITA, Shawn Gregor, said:

“Across North America, airports are under pressure to expand capacity while keeping the passenger journey smooth and reliable. Terminal 1 at San Diego shows what’s possible when technology is integrated from the ground up. From common-use flexibility to real-time information and biometrics, our role has been to help the airport move passengers more efficiently while supporting the construction team in delivering this landmark project.”

Line Outside the Terminal 1
Crowd outside for the inauguration of Terminal 1 © SAN Airport

About SITA

SITA is the tech engine used by the air transport industry, which makes travel safer and more convenient. The technology supports over 1,000 airports and more than 19,600 aircraft across the globe.

Moreover, SITA is also cutting carbon emissions by 4.2% every year, and has a target to hit net zero by 2050. With its science-based and growing portfolio, it helps its customers reduce their carbon footprints as well.

With the new SITA and CUPPS technology, San Diego International Airport’s Terminal 1 is hoping to manage the traffic better. What do you think about it? Let us know in the comments below! 

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Suhani Joshi
BySuhani Joshi
Aviation Reporter - A master's student at the University of Edinburgh, political scientist and journalist, Suhani contributes the latest trends and developments in the aviation industry to Travel Radar.
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