Passengers travelling from Edinburgh Airport can now use a new baggage collection service to make their travel easier. The Scottish airport has partnered with Airportr, a baggage technology company, and easyJet to enable passengers to bypass the existing airport bag-drop process.
Collaboration between Edinburgh Airport, easyJet, and Airportr
Just ahead of the summer holidays, Edinburgh Airport (EDI) has continued its investment in passenger processing and launched a new paid service aimed at reducing congestion and delays during check-in for travellers. The service allows eligible easyJet passengers to pay for their luggage to be collected from their homes or hotels and checked in before they arrive at the airport.
Already successfully deployed in airports such as London Gatwick (LGR), Geneva (GVA), and Frankfurt (FRA), the service will enable travellers to remotely check in their bags and avoid the busy queues of the bag-drop area.
Chief operating officer at Edinburgh Airport, Peter Barnes, commented:
“We’re always looking at ways to make travel easier for our passengers, and this new service from easyJet and Airportr does exactly that. Being the first airport in Scotland to offer home luggage collection gives passengers even more choice and convenience, particularly during the busy summer period.”
Airportr’s innovative collection service
Passengers can pre-book luggage collection on the Airportr website from £34, with the price depending on the distance between the collection point and the airport, as well as the number of bags. Travellers select a time slot in advance for a courier to arrive and transport their bags to the airport before the flight.
The scheme allows bags to be sealed and checked in off-site before travellers arrive at the airport. Passengers receive an electronic receipt via SMS (text) or email, along with their bag tags, which they can use to collect their belongings at their destination airport. Airportr offers a tracking feature so that passengers can monitor their luggage, as well as compensation up to £1300 for lost items.
For customers travelling to Geneva, Airportr also offers an additional arrival service in which passengers’ bags are identified and sealed at the baggage carousel before being transported to the passenger’s destination of choice, either their hotel or home. Though currently exclusive to Switzerland, Airportr aims to expand this arrivals service in the future.
Edinburgh Airport continues investments in passenger experience
Edinburgh Airport is Scotland’s busiest airport and received 16.9 million passengers in 2025, travelling to over 150 destinations. The launch of the service coincides with the Scottish airport’s wider investments in passenger processing and aims to reduce delays and improve the passenger experience. This included a £5.8 million redesign of the airport’s passenger check-in hall to create additional space.
Ultan O’Brien, chief revenue officer at Airportr, said:
“Our ongoing, successful partnership with easyJet has demonstrated that door-to-flight and flight-to-door baggage service provides passengers with a level of convenience and peace of mind they find highly desirable as a part of their travel experience.”
Airportr’s collaboration with easyJet, the largest airline in Scotland, is hoped to make travel easier for passengers and reduce congestion at Edinburgh Airport, particularly during the busiest time of year for airports. Benefits of the scheme also include reduced demand for traditional check-in services, shorter queues for travellers, and greater control over passenger flow.
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