By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Reading: British Airways Becomes First UK Carrier to Recognise Sunflower Lanyard
Share
Sign In
Notification Show More
Font ResizerAa
Font ResizerAa
Travel Radar - Aviation NewsTravel Radar - Aviation News
  • Breaking News
  • Aviation
    • Aircraft
    • Airlines
    • Airshow & Events
    • Careers
    • Manufacturing
  • Travel
    • Airports
    • Points & Loyalty
    • Technology
    • Trip Reviews
  • Newsletters
Signin Sign In
Follow US
Copyright © Travel Radar Media Ltd. 2025 | All Rights Reserved
Travel Radar - Aviation News > News > British Airways Becomes First UK Carrier to Recognise Sunflower Lanyard

British Airways Becomes First UK Carrier to Recognise Sunflower Lanyard

Josh McMinn
Last updated: 17 February 2022 18:35
By Josh McMinn
3 Min Read
Share
SHARE

Customers can now choose to wear the Sunflower lanyard to indicate that they require additional support or simply a little more time whilst travelling, as British Airways becomes the first UK carrier to recognise the sunflower lanyard scheme

What is the Sunflower lanyard?

Sunflower lanyard

The Sunflower lanyard is a green neck-strap with yellow sunflowers that individuals can wear to indicate that they have a non-visible disability. The initiative was established in the UK in 2016 when staff at Gatwick airport realised there wasn’t enough awareness of hidden disabilities among staff or passengers. To tackle this, the airport teamed up with UK charities to design the Sunflower, which is now widely recognised throughout the nation and worldwide. Since the pandemic, the general public has become more aware of the lanyard, as some wearers are exempt from PPE guidelines.

 

Hidden-disabilities training for BA staff

British Airways (BA) will be the first UK airline to recognise the lanyard and has included hidden-disabilities videos in their staff training modules. This follows several initiatives in recent years to ensure customers with additional-support needs are well catered for.

In 2018 the airline launched its “Beyond Accessibility” campaign, which provided further training on disabilities to all of their customer-facing employees.

British airways visual guide to flying noisy takeoff
An excerpt from BA’s Visual Guide to Flying, describing the noise and motion of takeoff | © British Airways

In 2019 a dedicated team of accessibility experts was created to deal with customer enquiries.

As a result, BA have seen customer satisfaction levels double for passengers with accessibility needs. Additionally, the airline is the only airline to be awarded the Autism Friendly Award by the National Autistic Society. To aid autistic passengers, British Airways provide a Visual Guide to Flying that describes the sights, sounds, smells and experiences one may experience on their journey.

Paul White, CEO of Hidden Disabilities Sunflower, has commented:

“I am delighted that British Airways is the first UK airline to launch the Sunflower. As well as being supported at over 130 airports globally, people with non-visible disabilities wearing the Sunflower will now be supported on British Airways flights. This a significant step in our goal for Sunflower wearers to be confident to travel independently knowing that they will be supported when they need to be.”

What are your thoughts on British Airway’s new provisions for additional-support needs passengers? 

You Might Also Like

How Are Airport Slots Allocated?
BNO Passports Banned at Hong Kong & Chinese Borders
Iberia Expands 2025 Routes With Record-Breaking Seat Availability
Italy Bans Carry-On Luggage: Key Facts
U.S. Department of Transportation urges airlines to seat children next to parents for free
Share This Article
Facebook Twitter Email Copy Link
What’s your thoughts?
Love0
Sad0
Happy0
Angry0
Josh McMinn
ByJosh McMinn
Follow:
Jr Reporter - Josh is an Jr. Aviation Reporter at Travel Radar covering the latest industry news, developments and passenger experiences. Outside of reporting, Josh is a talented artist and camera operator with experience spanning several industries.
Previous Article Etihad to Order Seven New Airbus A350F’s
Next Article airbus a320neo What Is Turbulence and What Causes a Go Around?
Subscribe
Login
Notify of
guest

guest

0 Comments
Oldest
Newest Upvoted
Inline Feedbacks
View all comments

Stay Connected

FacebookLike
TwitterFollow
InstagramFollow
YoutubeSubscribe

Trending News

A LEGO figure next to a Billund Airport and Norwegian signboard.
Norwegian Announces New Billund – Edinburgh Route
Airlines Aviation Route Development
An IndiGo Airbus A320-232 in air.
China and India Resuming Direct Flights after 5 Years
Airlines Aviation Route Development
Embraer headquarters in Melbourne, Florida.
Embraer Aircraft Delivery Figures Surpasses Previous Quarters
Aircraft Aviation Manufacturing
Aerial Photo of the Beach
Most Beautiful Beaches in Seychelles Accessible by Yacht Charter
Travel Trip Reviews
Istanbul
IATA to joint host World Passenger & Financial Symposium 2025 in Istanbul with Turkish Airlines
Airline Economics Airshow & Events Aviation
//

Travel Radar is the leading digital hub for all things aviation and air-travel. Discover our latest aviation news, aviation data, insight and analysis.

Discover

  • Latest News
  • Subscribe
  • Weekly Digest
  • Contact Us
  • Privacy Policy
  • About Us
  • Advertising
  • Media Coverage
  • Press & Events
  • Join Our Team
  • Our Brands

Signup to our Newsletter!

And get the latest aviation news via our weekly news digest!

© Travel Radar Media Ltd. 2015-2025 | ISSN #2635-0696 | Trademark #UK00003579704
wpDiscuz
adbanner
Welcome to the TR Community!

Sign in to your account

Not a member? Sign Up