Everybody thinks about taking a long trip to the other side of the world. Everyone also wonders why all this comes at such a high cost. As a result, people are always looking for the cheapest and most efficient route to fly to their destination.
It is no secret that a ticket for a direct flight to a country on the other side of the world costs a huge amount of money. Of course, many people find this annoying and look for cheap alternatives on various websites. It is often found out that a transfer is much cheaper than a direct flight. You will find cheaper flights from Düsseldorf to America via Amsterdam than booking a direct flight from Amsterdam or Düsseldorf.
It is no secret that a ticket for a direct flight to a country on the other side of the world costs pieces of people. Of course, many find this annoying and look for cheap alternatives on various sites. It is often found out that a transfer is much cheaper than a direct flight. You will find cheaper flights from Düsseldorf to America via Amsterdam than booking a direct flight from Amsterdam.
Air France-KLM is against this, even if one person pays the full price for both flights. However, the company is of the opinion that if the passenger does not show up for the first flight it will be cancelled, but also the next connecting flights that the passenger has booked will be cancelled. This also happens when someone books a retour flight, but the person is only persent on the first or the second flight just because the ticket of the retour flight is less expensive than the one-way ticket.
The Belgian consumer organization, Test-Aankoop, is now trying to put a stop to this. The organisation went to court because it was unfair to passengers. Their trip would be cancelled or they would have to pay a sum of money to Air France-KLM so that the rest of the trip would not be cancelled. The judge ruled that this no-show principle is unlawful and demanded a penalty payment of 2500 euros for each day that Air France-KLM goes ahead with it.
In the meantime, KLM has reacted and no problem: “The judge ruled that Air France and KLM have a legitimate interest in having such a no-show clause to counteract the circumvention of their price structure by providing for the right to levy a surcharge”.
It is strange that the judge nevertheless demanded that the company stop continuing this principle. According to KLM, it would not be clear enough for the consumer what would happen if the passenger did not show up for the outward flight.
Both parties now hope to find a solution together.