A Ryanair flight to Gran Canaria was diverted and instead flew passengers to Lanzarote, where they were told to take two ferries and a bus to reach their destination in Gran Canaria. The ordeal ended with passengers travelling for two days before arriving on Monday, 26th September.
Tricky storm conditions described as “impossible” by the pilot meant the plane could not land in Gran Canaria. Spanish airport operator AENA informed that by the afternoon, there had been 141 cancelled flights due to storm Hermine. Despite the 6.50 am Ryanair flight setting off, it was unable to land for an hour.
Holidaymakers were left disappointed after being stranded at Lanzarote Airport, where they had to board a boat first to Fuerteventura and then to their desired destination in Gran Canaria. Barry and Emma Etherington from Gateshead, UK, voiced their frustration after their romantic getaway got off to a terrible start. Once at the airport, they were left to soak in the rain for two hours. Despite acknowledging that Ryanair couldn’t have done anything to prevent a storm, law firm worker Emma expressed her annoyance at the fact that there was little communication from Ryanair once they were at the airport. She has since promised never to travel with the airline again.
Beyond Their control
A Ryanair representative has defended the airline, saying that the flight was diverted “due to weather conditions which were entirely beyond Ryanair’s control… We sincerely apologize to customers for any inconvenience caused due to these weather disruptions.” However, it is unlikely that their apology will be received well as Barry and Emma are not currently expecting compensation for the trip. Despite all of this, the couple is now safely in the comfort of their hotel and determined to enjoy the rest of their holiday.
Do you have any nightmare travel stories? Let us know in the comments!