Passenger Experience

You will often hear, towards the end of a pilot’s announcement, about the number of languages spoken by…

This month Birmingham Airport launched its new onsite Covid-19  ExpressTest Drive-through service.  The Fit to Fly testing service…

Icelandair has revealed this week its plans to greatly reduce the use of single-use plastics onboard its aircraft.…

Good news has come the way of staff at United Airlines, for the airline informs staff they will…

Milan’s city airport, Linate was inaugurated last Tuesday. The restyling has its foundation in three pillars: design, technology…

British Airlines has once again found itself in the situation where it needs to furlough members of their…

It might look like something straight from a science-fiction movie as British Airways unveil its new sleep pods in…

airBaltic announced this week the launch of airBaltic Holidays, which offers customers dynamic travel packages that include both…

In a strange year where hands have consumed more alcohol than we have, it’s understandable Aussies are desperate…

When I fly, it is often to fly home, my second home that is in Hong Kong, a…